Last updated: September 2025

1. Introduction
Welcome to the website of artist Achao, a space dedicated to their art and artistic collaborations. We place great importance on protecting your personal data and your privacy. This privacy policy explains how we collect, use, share, and protect the information you entrust to us during your visit or interaction with our site.
2. Personal Data Collected
We only collect data necessary for the operation of the site and the provision of our artistic services. This data may include:
Identification information: Name, email address (notably via the contact form or newsletter).
Browsing data: IP address, browser type, pages viewed, duration of visit (via privacy-respecting analytical tools).
Order-related data: If you purchase a work or service (delivery address, payment details via secure third-party platforms).
No sensitive data (ethnic origin, political opinions, health data, etc.) is collected.
3. Use of Data
Your data is used exclusively to:
Respond to your requests (information about exhibitions, quotes, collaborations).
Improve your experience on the site (content personalization, sending newsletters if you consent).
Manage transactions (delivery of works, invoicing).
Comply with our legal obligations (accounting, archiving).
4. Data Sharing
Your information is never sold or shared for commercial purposes. It may be transmitted:
To trusted service providers (web host, secure payment service, art carriers), under strict confidentiality agreements.
If required by law (judicial requisition, tax inspection).
5. Data Security
We implement technical and organizational measures to protect your data:
Encryption of exchanges (HTTPS protocol).
Secure storage on servers located in the European Union.
Restricted access to data (only authorized personnel).
6. Your Rights
In accordance with the GDPR, you have the following rights:
Access your data.
Correct or delete it (right to be forgotten).
Limit its processing or object to it.
Retrieve your data (data portability).
Withdraw your consent at any time (notably for the newsletter).
To exercise these rights, please contact us by email.
7. Cookies and Tracking Tools
Our site uses strictly necessary cookies for its operation (session, security) and, with your consent, analytical cookies (to understand the site’s audience). You can manage your preferences via the consent banner or your browser settings.

8. Data Retention
Customer data: Retained for 3 years after your last interaction (5 years for invoices, in accordance with French law).
Browsing data: Anonymized after 26 months.
9. Changes to the Policy
This policy may be updated to reflect legal or technical changes. Any modification will be notified on this page.
10. Contact
For any questions or complaints, please write to us by email.